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Return Policy

Calton Nutrition Return Policy/Guarantee

100% Satisfaction Guarantee

Supplements: At Calton Nutrition your total satisfaction is our main priority. That is why we offer a 30-day unconditional money back guarantee (Shipping & Handling will not be refunded). This means you can try any of the Calton Nutrition brand supplements and if you are not 100% satisfied, for any reason, simply return it to us for a full refund with in 30-days.(excludes nutreince sample packs, see below*) But it doesn’t end there, we are so confident in the quality of our supplements that we are extending our 100% Satisfaction Guarantee and adding on an additional 70-day in-store credit policy. Meaning, even after the 30-day money back guarantee is over, if for any reason you are not completely satisfied within the first 100-days simply return your unused products to us for a full in-store credit. (please note: no cash/credit refunds will be issued after 30-days – only in-store credit. No in-store credit will be issued after 100 days from purchase date.

Triple Threat Tornado Portable Mixer Cups, Books, nutreince Sample Packs*, SpectraCell Lab Tests, CMS Application Fee and Board Certification Packages: Sorry, there are no refunds on Triple Threat Tornado Portable Mixer Cups, books, nutreince sample packs, SpectraCell Lab Tests, CMS application fees or the CMS Board Certification Package.

Customers/CMS/Retailers: To return an item, please contact our customer care department at thecaltons@caltonnutrition.com to inform them of your return. Then simply mail us back the item(s) you would like to return using USPS (United States Postal Service) and make sure the package does NOT require a signature. If we receive your authorized return within 30-days of purchase: we will credit you back your full purchase price of the item(s) (shipping/handling will not be refunded). Refunds will be issued to the same credit card or PayPal account that was charged. If we receive your authorized return after 30-days from purchase: we will issue you an in store credit for the full purchase price of the item(s) (shipping/handling will not be refunded). No in-store credit will be issued after 100 days from purchase date.

To exchange: Looking to exchange one flavor variety of nutreince for another? No problem, just contact us and we will walk you through the simple process.

ALL RETURNS MUST BE SENT UNITED STATES POSTAL SERVICE (NOT UPS OR FedEx) AND MUST NOT REQUIRE A SIGNATURE – IF PACKAGE REQUIRES A SIGNATURE IT WILL BE SENT BACK TO YOU AND NO REFUND WILL BE ISSUED.

Please send your returns to:

Servex
Calton Nutrition Returns

1670 Frontenac Rd.
Naperville IL. 60563

THREE WAYS FOR YOU TO SAVE BIG

Stock up and save big!

Your health will flourish... and so will your bank account!

THREE WAYS FOR YOU TO SAVE BIG

STEP DOWN PRICING

Introducing you to our good, better, best system of savings. First, you save a good amount over MSRP when you purchase 1 or 2 of any of our products. You save a better amount when you buy 3-5 of the same product, and you get your best savings when you purchase 6 or more of any item. It can save you as much as $5 a box/bag on products like nutreince, IN.POWER and Origin Omega… and that savings adds up fast!

FREE SHIPPING

We heard you loud and clear! You love FREE SHIPPING and we love to make you happy. You get free shipping on orders over $299* in the US. That can save you over $50 on a single order. That’s 50 great reasons for you to smile. And for our international friends, we didn’t forget about you either.  To keep your grins on, we are subsidizing your international shipping rates supplying you with cheaper rates for each order over $299 as well.*

SUBSCRIPTIONS

Want to have the security of knowing that you won’t run out of your favorite Calton Nutrition products? No more calling in and telling us to rush an order to your house. Introducing our new fast & easy subscription plan. Not only will you breathe easier, but you can also save 5% on each order. You can easily update or change your preferences anytime and you also receive subscriber-only perks and promos. (learn more)

SAVE EVEN BIGGER BY COMBINING ALL 3

When you combine the 3 ways to save your savings really add up. Check this out…

Currently, if you and one other person in your house were to purchase two boxes of nutreince per month you would pay $49.95/per box plus $11.75 shipping. After 1 year that will end up costing you $1339.80

Now, lets take a look at how much you would save by using our three ways to save. First, when you buy in bulk and use Step Down Pricing to purchase four months of nutreince at once (8 boxes of nutreince for the two of you) you not only save $40 on your products, but you also save $47.00 on shipping! This brings you an annual total savings of $261.00

But, that’s not all because if you make this same order using our easy and convenient subscription program, you still get your step down pricing savings, and your free shipping, but you’ll also save an additional 5% on each order. This brings you an annual total savings of over $300! 

Pretty incredible, right? So stock up, save shipping and set up your subscriptions today!

* Free shipping applies only on orders in the contiguous United States and will be mailed FedEx smart post. Minimum order total of $299 must be met prior to shipping and handling and after any coupons or discounts are applied. Free shipping does not apply for Retailers or CMS.  International orders over $299 will be subsidized by $14.95.  The prices shown in the shipping options have all been reduced by this amount prior to appearing at checkout.

Subscribers get perks!

You get 5% off each order, and you'll get early access to new products and exclusive promos.

How it works

5% OFF WITH ALL SUBSCRIPTIONS IN THE USA

EASILY UPDATE YOUR PREFERENCES AND CANCEL ANYTIME


RECEIVE SUBSCRIBER-ONLY PERKS AND PROMOS

Commonly asked questions

HOW DO SUBSCRIPTIONS WORK?

Head on over to any product page, and click subscribe on the item you'd like to receive. Then, choose a quantity, and how often you'd like to receive it. You will be billed once during each delivery cycle. For example, if your subscription frequency is set to once every three months, you will be automatically charged every three months.

After you purchase, you'll receive an e-mail with a link to change your subscription frequency, change the products you receive, and cancel anytime. Alternately, you can just contact us at TheCaltons@CaltonNutrition.com and we'll set you up.

AS A SUBSCRIBER CAN I USE COUPONS?

Coupons cannot be applied to recurring orders, however as a subscriber, you will automatically receive 5% off each and every order, and you still get to save big with our step-down-pricing discounts if they apply. You'll also get early access to new products, flash sales and exclusive promos.

HOW OFTEN SHOULD I SET MY DELIVERY FREQUENCY FOR?

Good question! It depends on the product and how many people you're buying for. Each nutreince and Origin Omega will last a single individual 28 days. IN.POWER and SKINNYFat will very much depend on how much you use in different recipes and in the Triple Threat Shakes. If you want some help to figure out what you might need, and how often you will want it delivered don’t hesitate to contact customer service at TheCaltons@CaltonNutrition.com and we'll set you up. And remember, it is very easy to change your subscription at any time.

CAN I CHANGE THINGS ABOUT MY SUBSCRIPTION AFTER THE FACT?

You bet! You'll get an e-mail after you purchase with a link to change your subscription frequency, change the products you receive, update your order date, or cancel anytime. Alternately, you can just contact us at TheCaltons@CaltonNutrition.com and we'll set you up.

HOW CAN I CANCEL MY SUBSCRIPTION?

You'll get an e-mail after you purchase with a link to change your subscription frequency or cancel anytime. Alternately, you can just contact us at TheCaltons@CaltonNutrition.com and we'll set you up.

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